Events
| Action |
Event name |
| payment completed |
transaction.completed |
| changing an item (ticket, parcel, etc) |
transaction.completed |
| refunding an item (ticket, parcel, etc) |
transaction.completed |
| editing a transaction |
transaction.updated |
| changing an item (ticket, parcel, etc) |
transaction.updated |
| refunding an item (ticket, parcel, etc) |
transaction.updated |
| moving a ticket |
transaction.updated |
Payload example
{
"attemptId": "e609cd40-b895-43a0-b330-065c0d891cce",
"created": 1708724543,
"data": {
"feesDetails": [],
"flexPasses": [],
"giftCertificates": [],
"invoices": [],
"loans": [],
"parcels": [],
"redeemableItems": [],
"refunds": [
{
"_id": "66df605e0a36e30507986118",
"agencyId": "",
"agentId": "",
"amount": "13.10",
"associatedTransactionId": "2HNBU4FW",
"brandId": "",
"brandName": "",
"createdAt": {
"offset": 0,
"value": "2024-09-09T20:53:50.710Z"
},
"displayPenalty": 0,
"fees": [
{
"_id": "560990f3734a21611a00015d",
"accountId": "52a377ec430c7d4e220001fc",
"applyOnZeroBalance": false,
"brandId": "",
"calculated": 105000,
"createdAt": {
"offset": 0,
"value": "2015-09-28T19:11:47.660Z"
},
"deleted": false,
"displayCalculated": 105000,
"displayTaxesTotal": 5000,
"fareClassId": "",
"internalId": "cancel fee",
"isRefundable": true,
"lexiconKeys": {
"name": "fee-name-52a377ec430c7d4e220001fc-d95cb577-dd8f-4715-8b6f-ab9f7e800fd4"
},
"name": "cancel fee",
"overrideRules": [],
"products": {
"52a377ec430c7d4e220001fe": 1,
"52de9df700340f067c00000d": 1,
"59ca8fb0169785a044acdf37": 1,
"607898c4f69a0339906aa7c7": 1
},
"rules": {
"cancel": 1
},
"taxable": true,
"taxes": [
{
"calculated": 5000,
"displayCalculated": 5000,
"isBorder": false,
"name": "ontax",
"province": "Ontario",
"value": 5000
}
],
"taxesTotal": 5000,
"updatedAt": {
"offset": 0,
"value": "2023-04-17T19:02:20.678Z"
},
"updatedBy": "62953872ba482e0834d7c82e",
"userId": "60e2f9e02fe4c044072249d5",
"value": 10000,
"valueToDisplay": "10.00",
"valueType": "%"
}
],
"itemType": "reservation",
"operatingCompanyId": "",
"operatingCompanyName": "",
"originalPurchaseChannel": "backoffice",
"originalPurchaseShiftLocation": {
"costCenter": "J0001",
"country": "CA",
"latitude": "12.567",
"locationPurchaseLimits": {},
"longitude": "45.78",
"name": "As",
"operatingCompanyId": "611bbe812fccef3a94f9b00b",
"operatingCompanyName": "HOPITAL MAISONNEUVE ROSEMONT",
"province": "Ontario",
"stationId": "52a378c1430c7d4e2200020c"
},
"penalty": 0,
"penaltyReason": null,
"ratios": [
{
"displayTotal": 1310000,
"extraInfo": {
"creditDraggedFromIds": [
"66df60260a36e30507986110"
],
"draggedCredit": true,
"proratedBetweenIds": [
"66df60480a36e30507986113"
]
},
"total": 1310000,
"type": "cash"
},
{
"displayTotal": 9800000,
"extraInfo": {
"creditDraggedFromIds": [
"66df60260a36e30507986110"
],
"draggedCredit": true,
"proratedBetweenIds": [
"66df60480a36e30507986113"
]
},
"total": 9800000,
"type": "debit"
},
{
"displayTotal": -9800000,
"extraInfo": null,
"total": -9800000,
"type": "cash"
}
],
"refudHistory": [],
"refundId": "R-KL34VD",
"refunded": "10.95",
"shiftId": "6643fdcaaa5c710cfb789788",
"shiftLocation": {
"acceptedCurrencies": [],
"costCenter": "J0001",
"country": "CA",
"latitude": "12.567",
"locationPurchaseLimits": {},
"longitude": "45.78",
"name": "As",
"operatingCompanyId": "611bbe812fccef3a94f9b00b",
"operatingCompanyName": "HOPITAL MAISONNEUVE ROSEMONT",
"primaryCurrencyCode": "",
"province": "Ontario",
"shortcode": "",
"stationId": "52a378c1430c7d4e2200020c"
},
"shiftNumber": "S-DMSVARJ",
"taxes": [
{
"calculated": 5000,
"displayCalculated": 5000,
"isBorder": false,
"name": "ontax",
"province": "Ontario",
"value": 5000
},
{
"calculated": 0,
"displayCalculated": 0,
"isBorder": false,
"name": "test tax al",
"province": "Ontario",
"value": 4000
}
],
"ticketId": "66df60480a36e30507986113",
"ticketNumber": "KL34VD",
"type": "cancel",
"updatedAt": {
"offset": 0,
"value": "2024-09-09T20:53:50.710Z"
}
},
{
"_id": "66df605e0a36e30507986119",
"agencyId": "",
"agentId": "",
"amount": "10.00",
"associatedTransactionId": "2HNBU4FW",
"brandId": "",
"brandName": "",
"createdAt": {
"offset": 0,
"value": "2024-09-09T20:53:50.710Z"
},
"displayPenalty": 0,
"fees": [
{
"_id": "560990f3734a21611a00015d",
"accountId": "52a377ec430c7d4e220001fc",
"applyOnZeroBalance": false,
"brandId": "",
"calculated": 94000,
"createdAt": {
"offset": 0,
"value": "2015-09-28T19:11:47.660Z"
},
"deleted": false,
"displayCalculated": 94000,
"displayTaxesTotal": 4000,
"fareClassId": "",
"internalId": "cancel fee",
"isRefundable": true,
"lexiconKeys": {
"name": "fee-name-52a377ec430c7d4e220001fc-d95cb577-dd8f-4715-8b6f-ab9f7e800fd4"
},
"name": "cancel fee",
"overrideRules": [],
"products": {
"52a377ec430c7d4e220001fe": 1,
"52de9df700340f067c00000d": 1,
"59ca8fb0169785a044acdf37": 1,
"607898c4f69a0339906aa7c7": 1
},
"rules": {
"cancel": 1
},
"taxable": true,
"taxes": [
{
"calculated": 4000,
"displayCalculated": 4000,
"isBorder": false,
"name": "test tax al",
"province": "Ontario",
"value": 4000
}
],
"taxesTotal": 4000,
"updatedAt": {
"offset": 0,
"value": "2023-04-17T19:02:20.678Z"
},
"updatedBy": "62953872ba482e0834d7c82e",
"userId": "60e2f9e02fe4c044072249d5",
"value": 10000,
"valueToDisplay": "10.00",
"valueType": "%"
}
],
"itemType": "transactionFee",
"operatingCompanyId": "",
"operatingCompanyName": "",
"originalPurchaseChannel": "backoffice",
"originalPurchaseShiftLocation": {
"costCenter": "J0001",
"country": "CA",
"latitude": "12.567",
"locationPurchaseLimits": {},
"longitude": "45.78",
"name": "As",
"operatingCompanyId": "611bbe812fccef3a94f9b00b",
"operatingCompanyName": "HOPITAL MAISONNEUVE ROSEMONT",
"province": "Ontario",
"stationId": "52a378c1430c7d4e2200020c"
},
"penalty": 0,
"penaltyReason": null,
"ratios": [
{
"displayTotal": 1000000,
"extraInfo": null,
"total": 1000000,
"type": "cash"
}
],
"refudHistory": [],
"refundId": "R-2HNBU4FW-F-1",
"refunded": "9.06",
"shiftId": "6643fdcaaa5c710cfb789788",
"shiftLocation": {
"acceptedCurrencies": [],
"costCenter": "J0001",
"country": "CA",
"latitude": "12.567",
"locationPurchaseLimits": {},
"longitude": "45.78",
"name": "As",
"operatingCompanyId": "611bbe812fccef3a94f9b00b",
"operatingCompanyName": "HOPITAL MAISONNEUVE ROSEMONT",
"primaryCurrencyCode": "",
"province": "Ontario",
"shortcode": "",
"stationId": "52a378c1430c7d4e2200020c"
},
"shiftNumber": "S-DMSVARJ",
"taxes": [
{
"calculated": 0,
"displayCalculated": 0,
"isBorder": false,
"name": "ontax",
"province": "Ontario",
"value": 5000
},
{
"calculated": 4000,
"displayCalculated": 4000,
"isBorder": false,
"name": "test tax al",
"province": "Ontario",
"value": 4000
}
],
"ticketId": "Trx Fee",
"ticketNumber": "2HNBU4FW-F-1",
"type": "cancel",
"updatedAt": {
"offset": 0,
"value": "2024-09-09T20:53:50.710Z"
}
}
],
"soldItems": [],
"taxesDetails": [],
"tickets": [
{
"refundHistory": [],
"pricesIncludeTaxes": true,
"departureDatetime": {
"offset": 0,
"value": "2024-02-23T19:30:00.000Z"
},
"displayTotalTaxes": 16262000,
"displayTotal": 117900000,
"amenityGroupId": "648178153fb715051f420dc8",
"totalForTransaction": 101638000,
"overridesChangeFees": [],
"schedule": "e4e3e779-8ce3-4359-aa65-4068889d77c3",
"refId": "",
"syncEntryId": null,
"totalUses": 1,
"subDomain": "",
"checkInInfo": {
"passengerInfoId": "",
"status": ""
},
"agencyName": "",
"shiftId": "65c53fe6b3e0c0051d09dc46",
"total": 117900000,
"promo": {},
"changeable": true,
"changedFromTicketId": null,
"createdAt": {
"offset": 0,
"value": "2024-02-23T21:41:43.029Z"
},
"promos": [],
"phone": "",
"journeyFrom": "MONTERREY",
"lastName": "Calderon",
"userId": "6410ad4ad02bf9068d7345f3",
"documentNumber": null,
"section": "65b85a9ca1a794050af6c043",
"travellerCardExpirationDate": "",
"seatClassName": "VIP",
"routeId": "645a61652bc35d0675a03e40",
"ticketNumber": "ZWRQSB",
"movedByIROP": false,
"fareClassTerms": ".",
"trxId": "65d91114603b020525e83757",
"peopleLookupId": null,
"applyCrossBorderTaxesInAllCountries": false,
"journeyId": "bee0e828-f236-4dab-8389-ad398d419652",
"ticketType": "oneway",
"loyaltyAmountToPay": null,
"arrivalTimestamp": "2024-02-24T09:05:00.000Z",
"accountCountry": "MX",
"loyaltyPointsForRefund": 0,
"totalTaxes": 16262000,
"fees": [],
"id": "ed77e473-5a5b-4131-a711-d07a7a7186f5",
"expireUnit": "days",
"expire": 45,
"dynamicFormId": null,
"travelDate": {
"offset": 0,
"value": "2024-02-23T19:30:00.000Z"
},
"shiftLocation": {
"costCenter": "J1301",
"country": "MX",
"latitude": "0",
"locationPurchaseLimits": {
"USD": 1000000000
},
"longitude": "0",
"name": "MONTERREY",
"operatingCompanyId": "641ba31a117fe50679c87b8d",
"operatingCompanyName": "TRANSPAIS UNICO S.A. DE C.V.",
"province": "Nuevo León",
"stationId": "641b57b43d50af0656495d16"
},
"seatId": "section-65b85a9ca1a794050af6c043-row-1-seat-1",
"gate": "",
"redemptions": [],
"displayPrice": 101638000,
"createdByUserEmail": "alan+tpsb@betterez.com",
"fare": "Adulto",
"redeemableItemId": null,
"cutOffDateTime": {
"offset": 0,
"value": "2024-02-24T01:30:00.000Z"
},
"cancellable": true,
"brandName": "UNICO MIX",
"displayTotalForTransaction": 101638000,
"operatingCompanyId": "641ba31a117fe50679c87b8d",
"displayCurrency": {
"buy": 1,
"isocode": "MXN",
"sell": 1,
"symbol": "$"
},
"price": 101638000,
"brandId": "6480075f9f489704aaac51b3",
"agencyId": "",
"channel": "callcenter",
"displayPriceWithTaxes": 117900000,
"agentUserName": "",
"loyaltyPointsForRedemption": 0,
"journeyToId": "641b57b43d50af0656495c1c",
"transactionId": "U6NZWZ32",
"seatRow": "2",
"taxablePercentage": 100000,
"journeyPriceId": "65b9dc1f4a147d068301a8e1",
"openReturn": false,
"userComments": [],
"expirationDate": {
"offset": 0,
"value": "2024-02-23T00:00:00.000Z"
},
"regularPrice": 0,
"isSelfServiceChangeable": false,
"originalTicketNumber": "ZWRQSB",
"rounding": {
"policy": ""
},
"crossBorderTaxation": false,
"_id": "65d91116603b020525e83758",
"paxWeight": 0,
"sectionName": "PISO 1",
"taxExempted": false,
"fareClassId": "6467f1db37c8f10512fee443",
"customerNumber": "369-060-535",
"productLine": "",
"toId": "641b57b43d50af0656495c1c",
"journeyTo": "TAMPICO - MADERO",
"numOfBags": 0,
"revenueOperatingCompany": {
"id": "641ba31a117fe50679c87b8d",
"name": "TRANSPAIS UNICO S.A. DE C.V."
},
"extra": {
"gender": "male",
"phone": "9991234567"
},
"createdBy": "6410ad4ad02bf9068d7345f3",
"status": "paid",
"comments": "",
"loyaltyPointsToAccumulate": 0,
"journeyOrder": 0,
"ticketTypeName": "One way",
"crossBorderTaxationBasic": false,
"updatedBy": "6410ad4ad02bf9068d7345f3",
"qrCodeString": "https://sandbox.betterez.com/r/t/6410ad00d02bf9068d7345e5-65d91116603b020525e83758",
"journeyPriceVersionId": "65b9dc201f7173555baa645e",
"fromId": "641b57b43d50af0656495d16",
"priceWithTaxes": 117900000,
"arrivalDate": {
"offset": 0,
"value": "2024-02-24T03:05:00.000Z"
},
"operatingCompanyInfoOnPrintedTicket": "TUN930101L63",
"departureTimestamp": "2024-02-24T01:30:00.000Z",
"createdFromFlexpassId": null,
"deleted": false,
"travellerCardId": "",
"seatClassId": "6555a94bdef8f0051a52b37b",
"updatedAt": {
"offset": 0,
"value": "2024-02-23T21:42:08.539Z"
},
"refundId": "",
"paymentRates": [
{
"displayTotal": 117900000,
"itemDisplayId": "ZWRQSB",
"itemId": "65d91116603b020525e83758",
"rates": [
{
"ratio": "100.00",
"type": "cash"
}
],
"total": 117900000
}
],
"seatMapId": "65b85d6ccdefd805046f7c08",
"fareClassName": "Estandar",
"defaultCountry": null,
"redemptionValue": 117900000,
"ratios": [
{
"displayTotal": 117900000,
"extraInfo": null,
"total": 117900000,
"type": "cash"
}
],
"associatedRoundtripTicket": {},
"date": "2024-02-23",
"availableUses": 1,
"scheduleDisplayName": "19:30 - MONTERREY - TAMPICO X LIB (DIR)",
"productId": "6410ad01d02bf9068d7345ea",
"synchEntry": "",
"firstName": "Alan",
"eventName": "One way",
"agentId": "",
"row": "1",
"email": "alan+fakeemail@betterez.com",
"language": "en-us",
"shiftNumber": "S-DHD9QSK",
"isExpirationDateCalculated": false,
"taxes": [
{
"calculated": 16262000,
"displayCalculated": 16262000,
"isBorder": false,
"name": "IVA",
"province": "all",
"value": 16000
}
],
"generatedFromIROPTicketId": "",
"from": "MONTERREY",
"manifestDate": {
"offset": 0,
"value": "2024-02-23T00:00:00.000Z"
},
"seatCol": 1,
"accountId": "6410ad00d02bf9068d7345e5",
"lastRedeemed": {},
"displayDiscounts": 0,
"discounts": 0,
"taxableDiscounts": 0,
"redeemedOnBrand": "",
"redeemableItem": null,
"documentTypeId": null,
"productFamily": "reservation",
"movements": "",
"ssrs": [],
"departureTime": "19:30",
"to": "TAMPICO - MADERO",
"loyaltyPointsToPay": null,
"travellerCardName": "",
"travellerCardNumber": "",
"operatingCompanyName": "TRANSPAIS UNICO S.A. DE C.V.",
"displayTaxablePrice": 101638000,
"couponCode": "",
"extraInput": "",
"associatedSoldItemId": null,
"seat": "1",
"productType": "reservation",
"nonTaxablePrice": 0,
"taxablePrice": 101638000,
"journeyFromId": "641b57b43d50af0656495d16",
"fareId": "641ba40ae6b4c6067f73beed",
"messages": [],
"travelDistance": 525,
"displayNonTaxablePrice": 0
}
],
"totalFees": "0.00",
"totalTaxes": "0.00",
"transaction": {
"payments": [
{
"acceptedCurrency": {
"buy": 1,
"channels": [
"backoffice",
"agency-backoffice",
"websales",
"agency-websales"
],
"isocode": "MXN",
"sell": 1,
"symbol": "$"
},
"acceptedCurrencyAmount": 1179,
"amount": 1179,
"createdAt": {
"offset": 0,
"value": "2024-02-23T21:42:08.378Z"
},
"custom": false,
"displayName": "Efectivo",
"provider": "inperson",
"result": {},
"rollbackPayload": null,
"status": "success",
"type": "cash"
}
],
"userAgentData": {
"browser": "Chrome",
"os": "OS X",
"version": "121.0.0.0"
},
"phoneType": "other",
"createdByDisplayName": "1234",
"subtotal": "1179.00",
"agencyName": "",
"total": "1179.00",
"createdAt": {
"offset": 0,
"value": "2024-02-23T21:41:43.019Z"
},
"lastName": "Calderon",
"userId": "6410ad4ad02bf9068d7345f3",
"transactionFee": 0,
"ticketPrice": 101638000,
"fees": [],
"remoteAddress": "::ffff:127.0.0.1",
"shiftLocation": {
"costCenter": "J1301",
"country": "MX",
"latitude": "0",
"locationPurchaseLimits": {
"USD": 1000000000
},
"longitude": "0",
"name": "MONTERREY",
"operatingCompanyId": "641ba31a117fe50679c87b8d",
"operatingCompanyName": "TRANSPAIS UNICO S.A. DE C.V.",
"province": "Nuevo León",
"stationId": "641b57b43d50af0656495d16"
},
"journeyIds": [
"bee0e828-f236-4dab-8389-ad398d419652"
],
"associatedTrxId": "",
"transactionKey": "",
"createdByUserEmail": "alan+tpsb@betterez.com",
"ticketsFee": 0,
"displayCurrency": {
"buy": 1,
"isocode": "MXN",
"sell": 1,
"symbol": "$"
},
"agencyId": "",
"associatedTransactionId": "",
"transactionId": "U6NZWZ32",
"userComments": [],
"rounding": {
"policy": ""
},
"externalPayments": [],
"_id": "65d91114603b020525e83757",
"agencyCommissionValueType": "%",
"totalWithoutTax": 101638000,
"customFields": [],
"customerNumber": "369-060-535",
"extra": {},
"createdBy": "6410ad4ad02bf9068d7345f3",
"status": "paid",
"updatedBy": "6410ad4ad02bf9068d7345f3",
"credits": [],
"taxesTotal": 16262000,
"updatedAt": {
"offset": 0,
"value": "2024-02-23T21:42:08.656Z"
},
"externalPaymentInfo": {},
"taxesForTrx": [
{
"appliedFromItems": [
"65d91116603b020525e83758"
],
"calculated": 0,
"displayCalculated": 0,
"name": "IVA",
"province": "all",
"value": 16000
}
],
"firstName": "Alan",
"agentId": "",
"email": "alan+fakeemail@betterez.com",
"shiftNumber": "S-DHD9QSK",
"rates": [
{
"ratio": "100.00",
"type": "cash"
}
],
"paxQty": 1,
"taxes": 16262000,
"accountId": "6410ad00d02bf9068d7345e5",
"discounts": 0,
"summary": [
{
"displayTotal": 117900000,
"total": 117900000,
"displayTotalWithoutTax": 101638000,
"journeyFrom": "MONTERREY",
"fop": "Cash",
"journeyId": "bee0e828-f236-4dab-8389-ad398d419652",
"displayTicketFeesTotal": 0,
"displayPrice": 101638000,
"displayCurrency": {
"buy": 1,
"isocode": "MXN",
"sell": 1,
"symbol": "$"
},
"price": 101638000,
"type": "ticket",
"authCode": "",
"journeyToId": "641b57b43d50af0656495c1c",
"displayTransactionFees": 0,
"taxablePercentage": 100000,
"ticketFees": [],
"displayTaxesTotal": 16262000,
"transactionFees": 0,
"_id": "65d91116603b020525e83758",
"totalWithoutTax": 101638000,
"journeyTo": "TAMPICO - MADERO",
"revenueOperatingCompany": {
"id": "641ba31a117fe50679c87b8d",
"name": "TRANSPAIS UNICO S.A. DE C.V."
},
"operationId": "e9428997-d4f7-4cee-8a59-b3d0ac6fc203",
"status": "paid",
"journeyOrder": 0,
"taxesTotal": 16262000,
"details": {
"arrivalTimestamp": "2024-02-24T09:05:00.000Z",
"date": "2024-02-23",
"departureTime": "19:30",
"departureTimestamp": "2024-02-24T01:30:00.000Z",
"fare": "Adulto",
"fareClassId": "6467f1db37c8f10512fee443",
"fareClassName": "Estandar",
"fareClassTerms": ".",
"fareId": "641ba40ae6b4c6067f73beed",
"from": "MONTERREY",
"fromId": "641b57b43d50af0656495d16",
"journeyPriceId": "65b9dc1f4a147d068301a8e1",
"journeyPriceVersionId": "65b9dc201f7173555baa645e",
"operatingCompanyId": "641ba31a117fe50679c87b8d",
"passenger": {
"checkInInfo": {
"passengerInfoId": "",
"status": ""
},
"documentNumber": null,
"documentTypeId": null,
"email": "",
"extraInput": "",
"firstName": "Alan",
"fullName": "Alan Calderon",
"id": "ed77e473-5a5b-4131-a711-d07a7a7186f5",
"lastName": "Calderon",
"peopleLookupId": null,
"phone": "",
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